New Hall

Mental Health Service – Independent Hospital

Service overview

New Hall Independent Hospital provides open, locked and low secure services to individuals living with complex and enduring mental health conditions.
The service provides rehabilitation and recovery services to support and enable individuals to successfully achieve transfer or discharge to a more independent setting.

Admission & Exclusion Criteria

Admission criteria

  • Males aged between 18-64 yrs who have a primary diagnosis of severe and enduring mental illness / mental disorder.
  • All persons must have a primary diagnosis of mental illness and be liable to be detained under the Mental Health Act.

Exclusion criteria

  • Patients in an acute, disturbed phase of their mental disorder who need specific management arrangements for a short period of time. Following initial intervention these patients may then be appropriate for admission.
  • Patients with a primary diagnosis of acquired brain injury and or Learning Disability.

Philosophy of Care

Philosophically, we believe in care based on the principles of rehabilitation, habilitation, recovery and inclusion to empower individuals to lead fulfilling and rewarding lives.
We do this through:

  • Improving the quality of life for every individual in our care and enhancing their personal strengths.
  • A commitment to a thorough CPA approach (England) or CTP approach (Wales).
  • Valuing partnership working to achieve progress side by side with individuals.
  • Dignity and respect.
  • Fairness, equality and equity.
  • Empowerment and involvement.
  • Continous quality improvement.

Hospital Values

  • Enhancing strengths and resilience of long term patients and their families.
  • Maintaining optimism for individual growth and recovery.
  • Treating disability with respect and acceptance.
  • Improving the holistic quality of life for all patients in our services.
  • Reducing stigma and promoting social inclusion.
  • Therapeutic risk taking to promote personal responsibility.
  • Striving to optimise health and independence.
  • Using the least restrictive interventions and options.
  • Effective treatment options through evidence based care and key outcome measures.


  • Integrated care pathway options; 3 separate wards inlcuding, open rehabilitation (Adferiad), locked rehabilitation (Clwyd) and  low secure rehabilitation(Glaslyn)
  • Seven day active program
  • Internet café and cinema
  • Horticulture facilities
  • Music, fitness & technical engineering suites
  • Rehabilitation kitchens
  • Family room and visiting rooms

The Support Delivered

By adopting the concept of recovery and a person centred approach, patients are rehabilitated to their optimum level of functioning.
Support and treatment is designed to:

  • Assess diagnosis and formulate appropriate treatment options.
  • Achieve and demonstrate reduction in symptomology and risk behaviours.
  • Maintain and promote mental health, physical health and well-being.
  • Promote the development of both social and adaptive skills leading towards independence, recovery and autonomy.
  • Provide teaching and information to promote insight, coping strategies and relapse prevention strategies.

Recovery is an active process. The team work with patients to enable them to adapt to living with their mental health, and as part of this, work collaboratively with patients and their families to instil and maintain hope.
New Hall provides an environment in which patients are involved in all aspects of their support, as well as providing a positive, therapeutic placement with quality treatment interventions delivered as determined on an individual needs basis.
This will be achieved through therapeutic engagement, individually or in group settings, and utilising all resources. Additionally, New Hall focuses on discharge at the point of admission, with identified milestones to ensure the length of stay is kept to a minimum. The average length of stay is 18 months.

The Surrounding Area

Situated within walking distance of the village of Ruabon and 5 miles from Wrexham, the largest town in North Wales, New Hall benefits from all the local communities have to offer. In the heart of Ruabon there is a small supermarket, fish & chip shop, café, bakery, library, bank, post office and newsagents.
Wrexham has a number of retail and country parks, sports and leisure facilities, colleges and home to Wrexham Football Club-The stadium is a regular host to music and comedy events. 9 miles away is Pontcysyllte Aqueduct, the world’s tallest canal boat crossing and World Heritage Site.
New Hall is easily accessible via main road, rail and bus networks.

The Hospital Manager

Linda Hull, Hospital Manager

Linda started her career in the health and social care sector as a Support Worker in non-verbal learning disability. She has since gained a plethora of qualifications including a diploma in Mental Health Nursing, QCF Level 5 in Leadership and Management, Autism Awareness training and so much more.

Linda has a proven track record of assisting and improving services. Her values include: honesty, integrity and striving to improve the quality of experience for the patients we provide care for throughout their stay with MHC.

  • Summary

    • Male only hospital
    • Admit individuals with enduring mental illness / mental disorder
    • Age 18+
    • Integrated care pathways options
    • Glaslyn – 12 bed low secure service
    • Clwyd – 12 bed locked rehabilitation
    • Adferiad – 8 bed open rehabilitation unit
    • Ability to take patients detained under the Mental Health Act 1983

    New Hall Road, Ruabon, Wrexham, LL14 6HB

‘’Since I have been at New Hall, mine and my mothers relationship has been the best it’s been in years. I can honestly say that New Hall has saved my life and now I see a light at the end of the tunnel.’’

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