Holly
A seven-bed residential home set across two separate units, for men and women aged 18 and over, who have a learning disability or those with autism and complex needs.
Overview
Holly is a specialist residential home designed to support individuals with learning disabilities and complex needs. The service is committed to providing high-quality, person-centred care that enhances wellbeing, promotes independence, and improves overall quality of life. Every individual’s support package is tailored following a comprehensive pre-admission assessment, ensuring that care is responsive to their unique needs, preferences, and goals.
The team at Holly works closely with health and social care professionals to ensure appropriate referrals are made, and staff receive ongoing, specialist training to deliver the right level of care and support.
Holly has undergone extensive environmental improvements to create a warm, homely, and therapeutic setting whose purpose can also meet the needs of individuals with complex presentations. The home is thoughtfully divided into two self-contained living areas. One unit includes three en-suite bedrooms, a comfortable lounge, kitchen, and laundry facilities. The second comprises of four en-suite bedrooms, its own lounge, kitchen, and laundry area.
In addition to shared communal spaces, Holly also features a dedicated cinema and sensory room. A large, enclosed garden provides a safe and engaging outdoor space, which is especially well-used during the warmer months for recreation and therapeutic activities.
At Holly, care is delivered in line with a deeply person-centred ethos. Support plans are co-produced with individuals, drawing on their preferences, goals, and the input of their families and key professionals. Collaboration with commissioning authorities also helps to ensure that the care provided meets both statutory requirements and the aspirations of those supported.
Placement Criteria
- Men and women aged 18 and over
- Primary diagnosis of a learning disability
- Individuals likely to have additional needs and/or display behaviours seen as challenging
- We are unable to accept emergency admissions
What we do
At Holly, the core aim is to understand each individual’s unique needs through a comprehensive assessment, ensuring that support is truly person-centred and empowering. The service is dedicated to enabling individuals to lead fulfilling, independent lives as active members of their local community.
Working in close partnership with the individual, their family or significant others, social workers, and healthcare professionals, the team at Holly develops tailored support plans that focus on building and maintaining essential life skills. These plans are co-produced using a Person-Centred Planning model, ensuring that every aspect of care is guided by the individual’s own views, preferences, and goals, which are expressed in their preferred method of communication and at a pace that works for them.
Respect, dignity, and kindness are the foundations of everything Holly stands for. The team is committed to creating a warm, welcoming home where people feel safe, valued, and listened to.
Holly proudly delivers the Active Offer, ensuring that services are not only accessible but also available in the Welsh language, reflecting a strong commitment to cultural identity and inclusion. By promoting linguistic diversity, the service enhances communication and engagement, allowing individuals to feel more at home and better understood—no matter their background or needs.
How we do it
At Holly, every aspect of care is built around a person-centred approach, focused on promoting the development of social and adaptive skills. The goal is to support each individual to increase and maintain their independence, while enhancing their overall quality of life.
Residents are provided with structured opportunity planners, which offer a balance of meaningful in-house activities and community-based experiences. Where possible, individuals are encouraged to use public transport as part of developing essential life skills and confidence in independent travel.
Support at Holly is holistic and inclusive. Each person is encouraged to explore and meet their emotional, social, human, and spiritual needs in a way that is meaningful to them. Individuals are supported to follow their chosen religion or beliefs with dignity and respect.
Daily living skills are nurtured through the use of Active Support, empowering residents to take part in everyday tasks and routines that promote self-reliance and a sense of accomplishment. To further personalise care, Holly uses a range of best practice tools including Person-Centred Planning, Positive Behaviour Support, Active Support, and Life Star.
Taking the time to truly understand each person is central to creating an environment that feels safe, secure, and one which meets their unique needs. Positive risk-taking is encouraged as a way of building confidence and enabling individuals to make choices that contribute to personal growth.
Staff at Holly receive specialist training to understand the function behind behaviours that may present as a risk. This understanding is embedded into support plans that are designed to manage potential risks in the least restrictive, most inclusive and empowering way possible.
Residents are supported to access a full range of primary healthcare services within the community, including GP visits, dental care, opticians, and other services.
Facilities
Seven ensuite beds split over two units
Each unit with separate communal areas
Private garden area within extensive grounds
Cinema and sensory room
Access to on and off-site activities
Surrounding Area
Holly is set within 30 acres of outstanding natural beauty on the Highfield Park estate in Llandyrnog. On the park, there is a spacious activity hub where individuals can choose to take part in a variety of activities, including sport, arts, crafts, music, and other enriching experiences. Holly offers individuals the tranquillity of countryside living while being conveniently located near local amenities and areas of interest in North Wales and the North West of England.
Both regions provide access to a wide range of colleges, libraries, leisure centres, cinemas, cafés, and shopping facilities. One key local resource is HWB Denbigh, a centre that offers educational, employment, and wellbeing opportunities. HWB Denbigh features teaching rooms, a music studio, workshop space, IT suite, and a fully equipped teaching kitchen, and hosts a variety of activities including fitness classes. Denbigh also has a public library, small shops, and supermarkets.
Further afield, but easily accessible via one of MHC’s vehicles or public transport, are the historic market towns of Ruthin and Mold, the seaside town of Rhyl, the city of Chester, and the popular coastal resort of Llandudno, all set within the stunning North Wales countryside.
Registered Manager
Registered Manager – Daniel Maguire
Daniel Maguire brings a wealth of experience and dedication to his role as Registered Manager at Holly. Having joined MHC in 2008, Daniel has built a strong career within the organisation, progressing from Support Worker to his current leadership position. His journey reflects a deep understanding of the care environment and a genuine commitment to supporting individuals with complex needs.
Daniel holds a QCF Level 5 in Leadership and Management and a QCF Level 3 in Health and Social Care, equipping him with both the practical and strategic skills needed to deliver high-quality, person-centred care. His hands-on experience and compassionate approach underpin his leadership, ensuring that every individual supported at Holly receives care that is responsive, respectful, and empowering.
‘Our son has progressed in leaps and bounds since being at Holly – thank you.’
