Highfield House
A specialist six-bed residential home for men aged 18 and over who have a learning disability, with mental health conditions and associated complex needs.
Service Overview
At Highfield House, every aspect of care is designed to empower residents to achieve their personal goals, progress confidently along their care pathway, and enjoy a happy, fulfilling quality of life. The support provided is focused on developing essential life skills, building self-confidence, and increasing independence within the wider community.
The dedicated team at Highfield House delivers care with genuine compassion, professionalism, and respect. Every decision is made with the individual at the heart of the process, ensuring their voice is heard and their preferences are fully reflected in the support they receive.
Strong collaboration is key. Staff work closely with families, healthcare professionals, and external stakeholders to ensure a consistent, person-centred approach that promotes stability, progress, and long-term wellbeing.
Highfield House is committed to providing tailored, respectful care that helps individuals live life on their own terms.
Placement Criteria
- Men aged 18 and over
- Primary diagnosis of a learning disability
- Mental health condition and associated complex needs
- Individuals likely to have additional needs and/or display behaviours seen as challenging
- Prior to the initial 12 week assessment period a ‘compatibility’ assessment is carried out to make sure that residents can be supported to live well together
What we do
Highfield House is a specialist care service committed to empowering individuals to build independence, boost self-confidence, and live meaningful, fulfilling lives. The dedicated team at Highfield House works in close partnership with each resident, recognising the individual beyond their diagnosis and focusing on what truly matters to them and their loved ones.
Support at Highfield House is fully person-centred, designed around each individual’s unique goals, preferences, and strengths. By fostering strong, trusting relationships, the team is able to provide care that not only meets needs but also nurtures aspirations and encourages personal growth.
In line with its commitment to inclusivity and cultural awareness, Highfield House proudly delivers the Active Offer, ensuring that services are fully accessible in the Welsh language. This reflects a deep respect for linguistic heritage and enhances communication and engagement, allowing individuals to receive support in their preferred language.
Highfield House is a supportive, empowering environment where individuals are encouraged to thrive and take positive steps forward on their care pathway.
How we do it
At Highfield House, the focus is firmly on delivering person-centred care so people can lead more independent and meaningful lives. Through personalised planning and Positive Behaviour Support (PBS), residents are encouraged to maintain and build on their existing skills to build greater confidence in daily life.
The service draws on well-established principles such as Social Role Valorisation (SRV), helping individuals to develop a strong sense of identity, pride in their achievements, and active involvement in their local community.
A particular emphasis is placed on supporting individuals to gain employment and become active members of the community, helping them to build independence and a fulfilling and happy life. Maintaining meaningful relationships and social networks is also a core part of the support offered, with staff assisting residents to stay connected to the people who matter most.
All care at Highfield House is trauma-informed, personalised, and aligned to each resident’s individual goals. Individuals are supported to take an active role in shaping their own support and making decisions about their care, to the fullest extent possible.
Residents are supported to access a full range of primary healthcare services within the community, including GP visits, dental care, opticians, and other services.
Facilities
- Six bedrooms
- Spacious living areas
- Both ensuite and shared bathrooms
- Cinema and gaming room
- Laundry room
- Extensive landscaped grounds
- Access to a range of social and educational opportunities including college courses, work experience, swimming, bingo, cycling, bowling cinema, and options to utilise a day opportunities service
Surrounding Area
Highfield House is set within 30 acres of outstanding natural beauty on the Highfield Park estate in Llandyrnog. The estate features a spacious activity hub where individuals can choose to take part in a variety of engaging pursuits, including sports, arts and crafts, music, and other enriching activities. Highfield House offers residents the tranquillity of countryside living while being conveniently located near local amenities and areas of interest across North Wales and the North West of England.
Both regions provide easy access to a wide range of facilities, including colleges, libraries, leisure centres, cinemas, cafés, and shopping outlets. A key local resource is HWB Denbigh, a dynamic centre offering educational, employment, and wellbeing opportunities. HWB Denbigh is equipped with teaching rooms, a music studio, workshop space, an IT suite, and a fully fitted teaching kitchen, and it hosts a variety of activities, including fitness classes.
Denbigh itself offers a welcoming community with a public library, supermarkets, and a range of local shops. Further afield, but easily accessible via Highfield House’s vehicle or public transport links, are the historic market towns of Ruthin and Mold, the seaside town of Rhyl, the city of Chester, and the popular coastal resort of Llandudno, all set within the beautiful landscape of North Wales.
Registered Manager
Registered Manager – Martin Monday-Jones
Martin is a dedicated and experienced Registered Manager with a QCF Level 5 qualification in Health and Social Care Management. With over 15 years’ experience in the social care sector, Martin has worked across a range of roles, including Support Worker and Team Leader, gaining a comprehensive understanding of the challenges and rewards involved in delivering high-quality, person-centred care.
Throughout his career, Martin has supported individuals who have learning disabilities and complex needs, always with a strong focus on promoting independence, dignity, and meaningful outcomes. His leadership style is compassionate, collaborative, and outcome-driven, and he is deeply committed to empowering both residents and staff to achieve their full potential.
Martin’s passion lies in creating supportive environments where individuals can thrive, and his wealth of experience underpins his ability to lead with empathy, professionalism, and a genuine belief in the value of every person’s journey.
‘We are always striving to do better: to learn, to improve and to do the right thing.’
