Holland House and Villas

Mental Health Service

Holland House and Holland Villas are community focused residential homes for individuals living with functional mental health conditions.
People are supported and enabled to achieve positive outcomes by maximising well being, independence and quality of life.

  • Males / females aged 18yrs+ who have a functional mental health condition and may have associated issues such as personality disorder, mild learning disability and/or substance misuse, that lead to complex behaviours.
  • Following a comprehensive pre admission assessment, suitability for admission is based on a 12 week assessment period.

Philosophically, we believe in understanding the needs of the individual through robust assessment in order to provide person centred support to enable individuals to lead fulfilling lives as part of their local community.
We do this through:

  • Psychologically informed environments that encourage staff to reflect on practice and how to support the individual.
  • Person centred plans to develop positive behaviour support, enabling individuals to maintain and develop skills leading to greater independence.
  • Providing services that represent good value for money by demonstrating measurable, effective outcomes and progression.
  • Ensuring our colleagues have opportunities for tailored training and development to meet individual needs.
  • Ensuring that compliance and audit systems support service delivery and constantly drive improvement and embed quality in everything we do.
  • We work with a wide range of stakeholders to meet the needs of the individuals needs. ho challenge the service.

Holland House provides a step down for individuals who are ready to move on from hospital settings to more independent living, as part of their rehabilitation pathway.
Before admission, a key worker is allocated and, if needed, a transition plan implemented to ensure a successful move from the individual’s current placement. A Consultant Psychiatrist will oversee and review the support and treatment given, on a monthly basis.
Through person centred planning Individuals are supported (only where necessary) and encouraged to independently undertake their own personal care requirements, domestic duties, shopping, cooking, self medicate (where applicable), manage own finances, undertake work placements and organise social activities to enhance life skills.
Outcomes and activities are agreed in-line with individual needs, interests, wishes and ambitions and in collaboration with commissioners, families and significant others. Establishing meaningful activities promote independence and individuality- the home facilitates gardening projects, art work, further education, work experience and charity work to name a few.
Individuals are encouraged to make informed choices and to take informed risks.

Holland House:

  • Eight bedrooms (three of which are en suite)
  • Two shared bathrooms
  • Spacious living areas
  • Outside living area with seating
  • Situated in the heart of the community

Holland Villas (adjoining Holland House):

  • Three bedrooms
  • Shared bathroom
  • Good transport links

Denbigh or Dinbych in Welsh translates as “little fortress”. The remains of Denbigh Castle and its walls dominate the skyline of the historic market town and overlook the scenic Vale of Clwyd. The town offers a range of independent shops,restaurants, public houses, cafés and library.

Denbigh is within minutes of a main road through North Wales, putting the whole region within easy reach from the mountains of
Snowdonia to the North Wales coast and beyond.
Public transport is easily accessible with buses running frequently from Denbigh to neighbouring towns and rail links can be accessed at Rhyl train station.

Crystal Pritchard, Registered Manager

Crystal joined MHC in 2008 as a Support Worker. After completing her NVQ Level 2 and then level 3, Crystal progressed on to becoming a Team Leader and was further supported by the company with completing her NVQ Level 4. Further opportunities arose to develop her career and Crystal was promoted to become Deputy Manager.

Crystal took a career break from the Care Industry to raise her young family. In July of 2022 Crystal decided to come home, returning to MHC as a Registered Manager at the Satellite Services; and in October she became the Registered Manager of Holland House.

  • Summary

    • Mental health service
    • Holland House homes – accommodate up to 11 individuals in total
    • Age 18+
    • Located within the heart of the community
    • Homely environment
    • Preparation for independence
    • Close local facilities

    11-15 Lenten Pool, Denbigh, LL16 3LG

‘Our brother is looking better than he has in years!’

Care Inspectorate Wales | Arolygiaeth Gofal Cymru

Holland House is regulated and inspected by Care Inspectorate Wales.

> Read our inspection reports

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